FAQ
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New Patient Questions
Do I need a Referral?
In most cases, the answer is no. Michigan is a Direct Access state, which means you have the freedom to choose the provider of your choice without a referral. However, please note that some insurance plans may require a referral from your primary care physician (PCP) or a prescription from a medical doctor.
Do I have to be an Athlete to work with Peak Performance?
You do not need to be an athlete to benefit from our services. We are here to support you every step of the way on your healing journey. Our team works with clients of all activity levels and ages. Our goal is to inspire an active lifestyle and help you reach your goals, so you can get back to the activities you love to do.
I have never been to PT before, what should I expect for my first visit?
– Your initial Physical Therapy appointment will be roughly one hour long
– Expect a warm welcome from our team!
– A couple minutes to check-in with paperwork
– It will include an Evaluation along with Baseline Testing & Measurements
– Discussing your Goals – We want to learn your story and meet your needs
– Establish a Home Exercise Program
– Outline Expectations for your Plan of Care
What do I need to bring with me?
For your initial evaluation, kindly bring the following:
- Your driver’s license
- Your insurance card
- The doctor’s script or referral (if available)
- We encourage you to bring printed copies of any additional reports or images you would like your therapist to review. We are confident that having all the necessary documents will help streamline the evaluation process and ensure that you receive the best possible care.
When can I return to my sport or activity?
Our top priority is your safety, so we will assess the severity of your injury before we make any recommendations. We believe in making modifications or scaling back activities as needed, rather than completely eliminating them. Our goal is to get you back to participating as soon as possible, while ensuring your safety.
What should I wear?
We recommend wearing comfortable and loose clothing that allows for easy movement, similar to what you would wear for going to the gym or for a walk/run in your neighborhood. Athletic or tennis shoes are ideal. Depending on the treatment, it may be beneficial to bring layers or a change of clothes to ensure optimal access to particular areas for manual therapy or dry needling.
Service Questions
Do I have to be an Athlete to work with Peak Performance?
You do not need to be an athlete to benefit from our services. We are here to support you every step of the way on your healing journey. Our team works with clients of all activity levels and ages. Our goal is to inspire an active lifestyle and help you reach your goals, so you can get back to the activities you love to do.
How long are sessions?
The initial evaluation and follow-up appointments tend to be 60 minutes of one-on-one time with your specialist.
What do I need to bring with me?
For your initial evaluation, kindly bring the following:
- Your driver’s license
- Your insurance card
- The doctor’s script or referral (if available)
- We encourage you to bring printed copies of any additional reports or images you would like your therapist to review. We are confident that having all the necessary documents will help streamline the evaluation process and ensure that you receive the best possible care.
I have never been to PT before, what should I expect for my first visit?
– Your initial Physical Therapy appointment will be roughly one hour long
– Expect a warm welcome from our team!
– A couple minutes to check-in with paperwork
– It will include an Evaluation along with Baseline Testing & Measurements
– Discussing your Goals – We want to learn your story and meet your needs
– Establish a Home Exercise Program
– Outline Expectations for your Plan of Care
When can I return to my sport or activity?
Our top priority is your safety, so we will assess the severity of your injury before we make any recommendations. We believe in making modifications or scaling back activities as needed, rather than completely eliminating them. Our goal is to get you back to participating as soon as possible, while ensuring your safety.
Insurance & Billing
Do you take my insurance?
We are In-Network with the following insurances. If not, we offer very reasonable Self-Pay options. We will gladly prepare a super-bill for you, which will allow you to easily submit proof of your appointment to your insurance for out-of-network reimbursement.
➢ Auto Insurance
➢ Blue Cross Blue Shield
➢ HAP
➢ Medicare
➢ Workers Compensation
➢ Self- Pay Options
How much will Physical Therapy cost me?
The cost of the visit depends on your specific insurance benefits for physical therapy. Normally, patients either have a copay or deductible. Once you are scheduled, we will contact your insurance company to obtain a complete quote of your physical therapy benefits. We will present that information as a Good Faith Estimate (GFE) emailed to you and available on the patient portal.
Copay = Set Amount, Normally ranges from $10 to $50 per visits
Deductible = An Amount that must be met before Full Benefits Kick In. We collect $50 per visit that helps offset your bill each month
Will my insurance reimburse me?
This depends on the insurance you have, but YES, most non-Medicare patients can send “self-claims” for reimbursement from your insurance company for your cash treatments at Peak Performance. The amount of reimbursement or application towards your deductible is outside of our control and completely dependent on your insurance plan. You may call your insurance company to inquire about what you can expect to receive and should ask about reimbursement for “out-of-network Physical Therapy” expenses sent in via self-claims.
What payment types do you accept?
We accept cash, check, and card (including Visa, Mastercard, American Express, and Discover). We offer Touchless and Paperless Automatic and End of the Month Billing Options.